Policies

Refund Policy

  • There are no refunds for any classes once the session has begun (see Withdrawal Policy below). Students who do not attend one or more sessions of a class are not due a "partial" refund. All sales are final after the start of the first class of the session. No exceptions will be made.

Withdrawal Policy

  • If class is cancelled by Kaizen Karate then student will receive a FULL refund.

  • If the student withdraws before the start of the 1st class then they will receive a FULL refund minus a $25 processing fee.

  • If a student withdraws after the 1st class then credit will be given (see Credit Policy below).

  • If a student withdraws after 2nd class: No refund or credit will be given.

  • Workshops / Seminars / Tournaments / Belt Exams: No refund or credit will be given at any time.

Credit Policy

  • Per our no refund policy, credit will be given for any refund request up to 30 days from the original date of sale (not the class start date). Credit applies to any service offered by Kaizen Karate of equal or lesser value. Any additional price difference must be paid prior to the student participating in the class. Credit may not be used to purchase merchandise. Any credit not used within a 6 month period will expire. No exceptions.

  • Credit that is issued for ANY reason is valid for a 6 month period only. No Exceptions. After the 60 day period the credit is no longer valid.

  • Credit given for any program that operates during the school year (September - May) can *not* be applied to any Summer Camp programs including our all-day camps.

  • Credit given for group classes can not be applied to private lessons or small group classes.

  • Credit given for Summer Camp can not be applied for school year programs.

Updated on 9/4/2020

Transfer Policy

If you have registered for a class and wish to transfer there is a $10.00 processing fee.  Students are only able to transfer to a different class if there is space available.

Late Pick-up Policy

Instructors frequently have other commitments shortly after class ends, we ask that you respect the Instructors’ time by arriving on time. There will be a 5 minute grace period after the program has ended. After that parents will be charged an additional fee of $1.00 per minute. The late fee must be paid before the next class. If the late-fee is not paid the student will be removed from the program.

Make-Up Policy

AFTER SCHOOL PROGRAMS - Fall, Winter, Spring, & Summer

Kaizen Karate does *not* offer pro-rating of tuition at any of our programs.  However, if a class is missed, it can be made up at one of our evening or weekend locations.  The make-up must be completed during the session that the class was missed.  Once the given session has been completed, no more make-ups are permitted for that session.  No Exceptions.

To schedule your make-up a class, email our office directly at coach.v@kaizenkaratemd.com with your request.  Please note, all make-ups *must* be scheduled in advance.

Updated on 6/13/18


AFTER SCHOOL PROGRAMS - Winter *ONLY*

Kaizen Karate does *not* offer more than 2 make-ups per session during the winter season. IF one or two classes is missed due to weather, those classes will be made up during the session generally by adding classes dates to the end of the session. If three or more classes are missed for any reason, class three and beyond must be made up at one of our weekend or evening locations.

Updated on 11/16/21

Snow Policy - After School Programs

If 1 class is missed at an after school program due to a snow day then the class will be made up at the end of the session by adding on one extra class.  If 2 classes are missed due to snow then Kaizen Fitness will make-up the missed dates by adding 2 extra classes on to the end of the session.  No more than 2 missed classes will be made up for snow dates in a given session.  If a 3rd class is missed due to snow then this class and any future missed classes (4, 5, etc) in the session must be made up at one of our weekend or evening classes and they will not be made up by adding on additional dates to the session.

Tuition Payment Policies

No Cash OR Checks Accepted by Kaizen Karate Instructors.

ALL tuition payments must be made online through our website PRIOR to the start of classes.


Private Lesson Policy

All registration for private lessons must place directly with the Kaizen Karate office.

Updated on 9/4/2020

Lockout Policy

The Kaizen Office Team will do everything possible to ensure that all classes run on schedule at all times. On rare occasions, we are unable to access a facility for factors that are out of our control. We ask that all parents and adult students “opt in” for our text message alerts to receive timely updates with the latest news and announcements in the case of a last minute change. Please note, you will only receive a text message if you are enrolled for the class. See our Lockout Policy below for both youth & adult classes.

YOUTH Classes: If we are unable to access the facility for any reason (lock out, etc), a credit will be awarded to the parent’s online account to be used for future sessions.

ADULT Classes: If we are unable to access the facility for any reason (lock out, etc), a credit will be issued to your account IF you are enrolled in that class with your name on the roster. If you are enrolled in a different adult class (name not on the roster) and attend the class that is “locked out”, no credit and no refund will be given. Instead, students who are not on the roster (but are enrolled in a different adult class) are welcome to make-up the class at any of our other adult class locations.

Updated on 11/23/2021

Merchandise Exchange Policy

All items include FREE SHIPPING and will be sent directly to your address on file.  In the event you need to return or exchange for a different size, customer will be charged for the shipping fee to re-ship each item for the correct size.  No exchanges or refunds for special edition t-shirts or t-shirt competition apparel.  Once the item is mailed back to PO Box 221, Spencerville, MD 20868 and received then the new item will be shipped out.

Virtual Classes

  • No transfers allowed from In-person classes to Virtual classes or vice versa.

  • There is no pro-rating at any time for Virtual classes. Full tuition rate is due if you join after the start of the session.

  • No refunds or credits will be given after the first class of the week has started.

Updated on 1/6/2022

Kaizen Dojo

  • Updated policies will be posted here shortly.

  • Click here for the Kaizen Dojo page for more information.

Updated on 1/5/2024